Is the tile in your home due for a grout and tile cleaning?

When dirt, grime, and mold overtake your grout and tile surfaces, a professional cleaning service can add many benefits to your home. But the key to a professional cleaning is the company you hire to do the job.

Not all cleaners will provide the same attention and care to your tile. So, before you turn your grout and tile investment over to a cleaning company, here is a list of questions to ask to help ensure you hire the right professional for your needs.

1. What types of cleaning products and processes do you utilize?

Every professional grout and tile cleaning service will have its own set of techniques and products. You will want to find a company that uses products you feel safe having in your home as well as processes that won’t damage the integrity of your grout and tile.

Many grout and tile cleaning companies will use heavy-duty carpet cleaners on your floors, which can do damage to your grout. Don’t be afraid to ask what repercussions their specific cleaning process could have on your home. You need to be ready with all of the facts.

The same goes for cleaning products. Don’t be afraid to ask about the potential effects of the cleaning products on the health of your family or pets. Chemical-filled products can get the task done but are not always the safest option.

2. What does a tile and grout cleaning look like for the rest of my home?

In the process of taking care of your grout and tile, a company should take care of the rest of your home as well. What lengths will the company go to in order to protect surrounding surfaces and belongings?

Carpets that touch the tile in questions should be covered. Will the company provide a layer of protection on floor surfaces that the cleaners will be walking across? Will they remove decoration pieces or give you notice to do so before cleaning your rooms?

3. Are you licensed and insured?

You may find that checking for licensing and insurance is extremely common among home contractors who work on major home construction projects, but these are also important to grout and tile cleaners. Any professional you have in your home should carry insurance to cover any incidents or accidents that may occur on your property. Without it, responsibility can fall to you as the homeowner.

4. What kind of warranties does your company provide?

The best part of a warranty is it can add peace of mind. A company that provides warranties on its work means that it will correct certain issues that arise within a specified timeframe. A company that provides a warranty stands behind its work and is ready to rectify mistakes should they occur. Ask about what occurrences the warranty will cover and how long it will last.

This can leave you with peace of mind, knowing that you have a reliable company ready to ensure your tile and grout cleaning is everything it needs to be.

5. How much does a cleaning cost, and how do you determine the price?

Ultimately, you’ll want to know how much you’ll be paying for your professional cleaning services. However, don’t just opt for the lowest bidder. Search for a company with a good reputation to ensure your money is money well spent.

But beyond mere price, ask a company how they determine the price of their services. This will help you understand not only what you will be paying but exactly what you will be paying for. Services rendered will be different from company to company, and by breaking down the pricing process, you’ll be better able to assess which company is giving you the best deal.

6. Can I see customer reviews on your work?

Endorsements from former clients can be a great indicator of the type of work you will receive from a company. Don’t be afraid to ask the companies you are interviewing for reviews from former clients. Companies with good reputations will be eager to show you.

You can also take some time to search their company website or other review sites like Yelp. These outside sites will have all manner of reviews, good and bad, if they exist. When sifting through reviews, look for indications that a professional cleaning service is timely, reliable, and a good communicator.

7. How many years have you been in business?

Experience is king. The longer a company has been in business, the more projects they have completed like yours. When you are looking for an effective grout and tile cleaning — the kind of cleaning that eliminates stains, mold, and deep-seated grime — more years mean more expertise, fewer problems, and quicker project turnaround.

8. How do I maintain my clean tile after your team leaves?

Worthwhile tile and grout cleaners are not in business just to get a check every time your tile gets dirty. They really desire to see your tile transformed — and last! They will have great tips and advice on what kind of products and maintenance your tile may need. You may consider having your tile and grout professionally sealed to help with the upkeep.

Worry-Free, Professional Cleaning Services

You deserve pristine tile in your home, and we can help. Our Houston Groutsmith goal is to provide South Houston metro homeowners with a safe and effective cleaning process, leaving you with tile you can be proud of. We use the latest technology with a non-acidic process to properly clean and care for all your grout and tile needs.

Our team is extremely friendly and helpful, and we are ready to answer any questions you may have about the services we provide. For more information on how our team can transform your tile, see our grout and tile cleaning services. And when you’re ready for a cleaning, contact us to get a free estimate and demo.